We host our cloud-based phone solutions across multiple secure data centres, each in a different location. In the unlikely event that one of them has a problem, another takes over.Our business broadband and fibre broadband networks are very reliable.
But let’s say your internet connection does have an off day. You can take your IP phones, plug them into another broadband service and carry on as normal, using the same number (note, though that, we’ll only support your cloud-based phone system when you’re using it with the SCL Business equipment and internet connection that we set it up to work with).
And, when things are up and running again, re-connect your phones as before and you’re back in business with high quality phone calls. Or, using the online portal, you could just re-direct your calls to any other landline or mobile.